FAQ
Garage Door Questions, Answered — Page 7
More in-depth answers from Denver’s G Brothers Garage Doors. Tap any question for the full guide, or use search to jump straight to a topic.
Products & Upgrades
Products & Upgrades questions
How do I prevent snow and ice damage to my garage door?
Replace cracked bottom seals before winter, lubricate hinges and springs with silicone or white lithium spray in fall, and clear snow from the door path before it refreezes.
Read answerProducts & UpgradesWhat STC rating do insulated garage doors achieve for sound reduction?
Uninsulated steel garage doors have an STC rating of about 18 to 20, which blocks very little sound.
Read answerProducts & UpgradesWhat do the colors on garage door springs mean?
Garage door spring colors follow the DASMA code.
Read answerProducts & UpgradesHow do I know if my garage door springs are about to fail or just need lubrication?
A spring that just needs lubrication squeaks but the door still moves smoothly and holds its position when you lift it by hand.
Read answerProducts & UpgradesAre high-cycle garage door springs worth it in Colorado?
Yes.
Read answerProducts & UpgradesCan one garage door opener control two doors at the same time?
One remote can operate two separate openers if both are programmed to the same remote button.
Read answerProducts & UpgradesWhat is the timer-to-close feature on garage door openers?
Timer-to-close (TTC) is a built-in hardware timer on compatible LiftMaster and Chamberlain openers that closes the garage door automatically after a set time of 1 to 60 minutes.
Read answerProducts & UpgradesWhat U-factor does a garage door need to meet the 2021 energy code?
The 2021 IECC Section R402.2.12 sets a maximum U-factor of 0.45 for garage doors in attached conditioned garages.
Read answerProducts & UpgradesDo garage doors in Colorado WUI zones need to be noncombustible?
Yes.
Read answerProducts & UpgradesWhat does PSF mean on a garage door wind rating, and how does it compare to MPH?
PSF means pounds per square foot, the engineering unit for wind pressure.
Read answerProducts & UpgradesWhat wind rating do I need for a garage door in Colorado?
Most Colorado residential areas do not require a wind-rated door by code, but exposed Front Range and foothills locations can see chinook gusts over 80 mph.
Read answerProducts & UpgradesWhat types of window inserts are available for garage doors?
Garage door window inserts come in three main glazing types: single-pane glass, double-pane insulated glass, and acrylic or polycarbonate panels.
Read answerProducts & UpgradesHow do I maintain my garage door for a Colorado winter?
Before winter, lubricate the moving parts with a silicone or lithium garage-door lubricant, replace a worn bottom seal, clear snow and ice so the door can't freeze to the floor, and have the springs and balance checked since cold makes springs brittle.
Read answerProducts & UpgradesWhat is the difference between the Genie 7155 and 2128 garage door openers?
The Genie 7155-TKV is a consumer retail model with 1.25 HP belt drive and standard Aladdin Connect smart control.
Read answerProducts & UpgradesDoes the Genie Aladdin Connect work with Apple HomeKit?
No, the Genie Aladdin Connect does not have native Apple HomeKit support.
Read answerProducts & UpgradesWhat is the Genie Aladdin Connect and how do I fix it when the door won't respond?
Aladdin Connect is Genie's built-in Wi-Fi system for controlling your garage door by phone.
Read answerProducts & UpgradesDoes the Genie Aladdin Connect work with Apple HomeKit?
No.
Read answerProducts & UpgradesHow do I fix Genie Aladdin Connect Wi-Fi setup problems?
The Aladdin Connect only connects to 2.4 GHz Wi-Fi, not 5 GHz.
Read answerProducts & UpgradesHow do you program a Genie G3T-R remote to a garage door opener?
Press and release the learn button on your Genie opener, then press and hold the button on the G3T-R you want to program until the opener lights flash.
Read answerProducts & UpgradesWhat do the blinking lights on a Genie garage door opener mean?
Genie openers use blink codes from the motor unit LED to report faults.
Read answerProducts & UpgradesHow do I troubleshoot a Genie garage door opener?
Start with power, then the safety sensors.
Read answerProducts & UpgradesAre Genie Intellicode and Intellicode 2 remotes compatible?
Legacy Genie remotes (GICT390, GIT series) are 390 MHz only and will not program to Intellicode 2 openers.
Read answerProducts & UpgradesAre Genie garage door openers compatible with Chamberlain myQ?
No.
Read answerProducts & UpgradesWhat is the Genie TriloG Pro Series and is it available at retail?
The Genie TriloG Pro Series is a heavy-duty residential-grade opener sold only through professional garage door dealers, not at retail stores.
Read answerProducts & UpgradesCan an HOA restrict my garage door color after a hail storm replacement?
Yes.
Read answerProducts & UpgradesHow do I program HomeLink in my car to a Security+ 3.0 garage door opener?
Programming HomeLink to a Security+ 3.0 (white learn button) opener uses the handheld remote transmitter, not the learn button on the opener.
Read answerProducts & UpgradesWhat is the difference between HomeLink and MyQ?
HomeLink is a radio transmitter built into your car's visor or rearview mirror that replaces a handheld remote.
Read answerProducts & UpgradesHow long does a garage door opener battery backup last?
A garage door opener battery backup typically provides 20 to 50 door cycles or up to 24 hours of standby when the power is out.
Read answerProducts & UpgradesHow long do I have to file a hail damage claim in Colorado?
Colorado law gives you 2 years from the date of the hail storm to file a property damage claim, under C.R.S.
Read answerProducts & UpgradesHow do I add a second or extra remote to my garage door opener?
To add an extra remote, press the learn button on your opener unit until the indicator light turns on, then press the button on the new remote within 30 seconds.
Read answerProducts & UpgradesHow do I add myQ smart control to an older garage door opener?
Buy a myQ Smart Garage Hub, mount it near the opener, wire it to the door-control terminals, and add a door sensor on the door panel.
Read answerProducts & UpgradesHow do I change the code on my garage door keypad?
Press the keypad's program or learn key, enter your current PIN, then type a new 4-digit code and confirm it.
Read answerProducts & UpgradesHow do I choose the right color for my garage door?
Match the garage door color to your home's trim color, roof tone, or a neutral that complements the siding.
Read answerProducts & UpgradesHow do I disable a stolen garage door remote?
Press and hold the learn button on your opener's motor head for about six seconds until the LED blinks twice or goes out.
Read answerProducts & UpgradesHow do I extend the range of my garage door remote?
Short remote range usually comes from a tucked-up antenna wire on the opener, a dying battery, radio frequency interference from LED bulbs or routers, or a metal door or wall blocking the signal.
Read answerProducts & UpgradesWhat is the step-by-step process to file a garage door hail claim in Colorado?
In Colorado, file a garage door hail claim by photographing all damage immediately, recording the storm date, notifying your insurer promptly, scheduling an adjuster visit, and submitting an estimate from a licensed garage door contractor.
Read answerProducts & UpgradesHow do you insulate an existing garage door?
Insulate an existing garage door by cutting rigid foam panels to fit each section and securing them with adhesive or retaining clips.
Read answerProducts & UpgradesHow do I program my car's HomeLink buttons to my garage door?
Hold your garage remote next to the HomeLink button in your car, press both until the car's light blinks fast, then press the opener's learn button and tap the HomeLink button twice to finish.
Read answerProducts & UpgradesHow do I replace a garage door opener remote?
Buy a replacement remote that matches your opener's frequency and security protocol, either from your opener's brand or a compatible universal remote.
Read answerProducts & UpgradesHow do I set up auto-close (timer-to-close) on my garage door?
Auto-close needs an opener that supports a timer-to-close feature plus working safety photo-eyes.
Read answerProducts & UpgradesHow do I set up Amazon Key In-Garage Delivery with myQ?
Connect your opener to the myQ app, link your Amazon account inside myQ, then enable In-Garage Delivery in your Amazon account settings.
Read answerProducts & UpgradesHow do I soundproof my garage door?
Soundproofing a garage door means adding mass and sealing gaps.
Read answerProducts & UpgradesHow do you stop drafts around a garage door?
Stop drafts around a garage door by replacing the bottom seal, installing or renewing side and top weatherstripping, and checking the door's alignment.
Read answerProducts & UpgradesHow do you winterize a garage?
Winterize a garage by replacing the bottom seal, checking side and top weatherstripping, lubricating moving parts with silicone or lithium spray, insulating the door if it lacks foam fill, and inspecting for gaps around pipes and outlets.
Read answerProducts & UpgradesIs it worth repairing or replacing an old garage door?
Repair makes sense when the door is under 15 years old, the repair costs less than 30 to 40 percent of a new door's price, and only one or two components are failing.
Read answerProducts & UpgradesWhat is Konnected blaQ and why would I use it instead of myQ?
Konnected blaQ is a garage door smart controller that works without Chamberlain's cloud.
Read answerProducts & UpgradesWhat is the difference between Konnected BLAQ and ratgdo?
Both connect LiftMaster and Chamberlain Security+ 2.0 openers to smart home systems without a cloud subscription, but ratgdo is an under-$50 DIY board that runs on ESPHome or MQTT, while Konnected BLAQ is a $90 commercial product with plug-and-play setup, native HomeKit, and a consumer warranty.
Read answerProducts & UpgradesIs the LiftMaster 81600 myQ and Security+ 2.0 compatible?
Yes.
Read answerProducts & UpgradesWhat size door can the LiftMaster 81602 lift?
The LiftMaster 81602 is designed for standard single-car and double-car residential garage doors.
Read answerProducts & UpgradesIs the LiftMaster 81650 myQ and Security+ 2.0 compatible?
Yes.
Read answerProducts & UpgradesIs the LiftMaster 83650-267 myQ and Security+ 2.0 compatible?
Yes.
Read answerProducts & UpgradesDoes the LiftMaster 84504R have a built-in camera?
Yes.
Read answerProducts & UpgradesDoes the LiftMaster 84505R have a built-in camera?
Yes.
Read answerProducts & UpgradesDoes the LiftMaster 84602 have battery backup?
Yes.
Read answerProducts & UpgradesWhat is the LiftMaster 85503 and what are its features?
The LiftMaster 85503 is a DC motor belt drive opener with an integrated camera, battery backup, and myQ connectivity.
Read answerProducts & UpgradesWhat size door can the LiftMaster 85870 lift?
The LiftMaster 85870 is a 3/4 HP AC chain drive opener built for heavy residential doors.
Read answerProducts & UpgradesDoes the LiftMaster 87504-267 have battery backup?
Yes.
Read answerProducts & UpgradesDoes the LiftMaster 87802 have a built-in camera?
No.
Read answerProducts & UpgradesDoes the LiftMaster 98022 have battery backup?
Yes.
Read answerProducts & UpgradesIs the LiftMaster 98032 a wall-mount jackshaft opener?
Yes.
Read answerStill have a question?
Call us and describe what your door is doing. We will tell you what is likely wrong and what it costs.