How do I set up Amazon Key In-Garage Delivery with myQ?

Amazon Key In-Garage Delivery lets a driver open your garage, place packages inside, and leave without you being home. The door opens for the driver only, logs every access event, and closes automatically when the delivery is done. Setup connects your myQ opener to your Amazon account and takes about 15 minutes from start to finish. Here is exactly how to do it, what it costs, and what falls outside its reach.

What you need and how to complete setup

Four things have to be in place before the setup will work, and once they are, the process follows four steps in the myQ app.

Requirements before you start:

An Amazon Prime membership. In-Garage Delivery is a Prime benefit. Standard Amazon accounts cannot use it.

A myQ-compatible opener. LiftMaster, Chamberlain, and any opener with a built-in myQ module qualify. Openers made after 1993 that do not have a built-in module can usually be upgraded with a Chamberlain MYQ-G0401 retrofit hub, which costs $30 to $50 and adds myQ connectivity to most openers. Openers with the older green learn button may have limited compatibility, so check the myQ compatibility page before buying the hub.

The myQ app installed and working. Download the myQ app (iOS or Android), create a Chamberlain Group account, and pair the app to your opener so you can open and close the door from your phone. If you cannot already control your door through the app, fix that first before connecting Amazon.

A delivery address in the Amazon Key service area. Amazon Key In-Garage Delivery is available in most metro areas, including Denver and the broader Front Range. Confirm your address qualifies during setup.

Setup steps:

Step 1: Open the myQ app and find the Amazon Key section. Tap the menu or the home screen for your device. Look for the Amazon Key or In-Garage Delivery option. Tap it to begin linking your accounts.

Step 2: Sign into your Amazon account inside the myQ app. The app prompts you to log in with your Amazon credentials. This links the two accounts so Amazon can send a temporary access token to your opener on delivery day. Use the same Amazon account you shop with.

Step 3: Enable In-Garage Delivery in your Amazon account settings. After linking, go to your Amazon account on the web or in the Amazon shopping app. Navigate to Account and Lists, then Your Account, then In-Garage Delivery. Confirm your address and that the garage appears as a delivery location.

Step 4: Select In-Garage Delivery at checkout. The option now appears on eligible orders at checkout. Choose it the same way you choose a shipping speed. Standard In-Garage Delivery costs $1.99 per order, but picking Amazon Day delivery waives the fee by bundling orders into one weekly shipment.

What happens on delivery day

When a driver arrives with an eligible order, the following sequence plays out automatically.

The driver uses the Amazon Key app, which sends a one-time, temporary unlock signal through Amazon's servers to your myQ device. Your opener receives the signal and opens the door. The driver steps inside, places the package, and steps out. The door closes on its own. Every access event, including the open and close timestamps, is logged in both the myQ app and your Amazon account.

You receive a push notification on your phone when the door opens and again when it closes. If your opener or myQ device has a built-in camera, you can watch a live video feed during the delivery.

The driver never receives a code they can reuse. Each delivery generates a single-use token that expires the moment the door closes. A driver cannot return later with the same credential, and the token does not carry over to future deliveries. Amazon describes this as a "one-time access" model, which differs from sharing a permanent passcode.

Pricing: the $1.99 fee and how to avoid it

Amazon previously offered a flat monthly subscription for unlimited In-Garage Deliveries. That model is no longer the standard. As of 2025, standard In-Garage Delivery costs $1.99 per order regardless of order size or the number of items in the shipment.

The practical way to avoid the fee is Amazon Day delivery, which groups all orders placed during the week into a single scheduled shipment on a day you choose. Amazon Day deliveries to an in-garage location carry no added fee. If you shop on Amazon several times per week, switching most purchases to Amazon Day can eliminate the per-order charge entirely.

Delivery type	In-garage fee
Standard shipping	$1.99 per order
Amazon Day delivery	No added fee
Two-Day or Next-Day	$1.99 per order

Amazon Day is available on most eligible items and can be selected at checkout the same way In-Garage Delivery is selected. The two options combine: choose Amazon Day with In-Garage as the destination and pay no delivery surcharge.

Limitations and what will not work

A few situations fall outside what myQ Amazon Key supports, and knowing them upfront saves troubleshooting time later.

Apple HomeKit compatibility is absent. myQ does not integrate with HomeKit, and using a HomeKit-only smart home setup will not add Amazon Key capability. The myQ app and Amazon's system operate independently of HomeKit.

Third-party openers outside the myQ ecosystem cannot connect through myQ. Craftsman (non-Chamberlain) and Ryobi openers use different ecosystems and cannot connect to Amazon Key through myQ. Note: Genie openers with Aladdin Connect have their own separate Amazon Key partnership and can use Amazon Key through the Aladdin Connect app, not through myQ.

Not all items qualify. Large furniture, marketplace seller orders, and some third-party fulfilled orders are not eligible. The In-Garage option only appears at checkout on qualifying items sold and fulfilled by Amazon.

Older green-button openers may not work. Green learn-button openers predate rolling-code technology and have spotty compatibility with the myQ retrofit hub. If your opener has a green learn button, verify hub compatibility with Chamberlain before ordering.

Adding a second household member

If two people share the home, both can receive delivery notifications and manage access through the myQ app. Chamberlain's support documentation covers adding a co-owner to the myQ account, which shares the garage access log and delivery alerts with a second account. Each person manages their own Amazon account separately but can both see the access history inside myQ.

Multiple users receiving separate notifications is useful for households where packages are time-sensitive or where one person travels frequently. You can also review the full access log, every open and close, to confirm deliveries happened as expected. The log shows timestamps for every event, so if a delivery shows up missing, you can verify whether the door opened at all and whether the expected delivery window matched. This history is stored in both myQ and your Amazon order details, giving you two independent records.

G Brothers installs and services myQ-compatible openers across Denver and the Front Range, including LiftMaster and Chamberlain models with built-in smart home capability. If your opener is too old for the retrofit hub or you want to upgrade to a model with native myQ and Amazon Key support, we offer free estimates and same-day installation on most opener replacements.