Overhead garage door repair

Overhead garage door drags on one side?

A door that drags or rubs on one side is usually binding in the track or hanging from a cable that has loosened. Stop using it before it twists or jumps the track.

Is this what you're seeing?

  • One side of the door scrapes or squeaks louder than the other.

  • The door looks tilted as it moves.

  • One corner is slower to go up or down.

  • The opener shakes or groans mid-travel.

  • You can see scuffs on one track.

What's going on

Both sides of the door ride in tracks, with rollers set in the hinges. If one track has shifted, a roller has worn, or a cable has stretched, that side binds or hangs lower. The door then twists a little each time it moves, and the stress goes into the hinges and the panels.

Look at the picture the door gives you. A track that has drifted toward the door usually shows scuff marks on the panel edge. A cable that has gone slack lets one side sit lower, and the opener has to drag it up. Worn rollers with flat spots make a grinding or squeaking, mostly on the worst side. In winter, ice or a frozen bottom seal can hold one corner as well.

The reason to act early is that dragging pulls the door out of square. Once the door is twisted, a roller can pop out of the track, a hinge can crack, or a section can bend. A small adjustment now is a smaller job than a door off its track later. You can read why a door goes off its track for what that looks like.

What to do right now

Do

  • Watch the door move from a safe distance and note which side lags.

  • Look for scuffs, bright metal or shavings along one track.

  • Clear any debris, leaves or ice from the bottom corners.

  • Unplug the opener if the door is jerking or tilting.

Don't

  • Do not loosen or move the track brackets yourself. A track out of line can drop a heavy door.

  • Do not hammer the track to straighten it.

  • Do not keep running the door in the hope it works itself out.

  • Do not touch the cables or bottom brackets.

How we fix it

We measure the tracks for alignment and spacing, replace worn rollers, tighten or reset brackets, and check the cables for equal tension. If the track is bent, the sections fall under garage door track repair and are straightened or replaced. Then we lubricate and test the door for smooth, level travel.

Repair or replace?

Mostly a repair. Rollers, cables and tracks are replaceable parts. If a section has been twisted or cracked while dragging, a section replacement may be needed.

If the whole door has been twisting for a long time and is out of square, we will tell you whether replacing the door is the better use of your money.

FAQ

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