Garage door track repair
Garage door came off its track?
When rollers leave the track, the door is no longer guided and can fall or twist further. Stop using it and leave it where it is. We put it back and fix what pushed it out.
- Same-day service
- 4.9 stars, 400+ reviews
- Licensed & insured
Is this what you're seeing?
One or more rollers have popped out of the metal track on the side.
The door is stuck partway, tilted, or bowed in or out.
The track is bent, maybe after a car or mower bumped it.
The door scraped, jerked or made a grinding noise before it stopped.
What's going on
Rollers on each side of the door ride inside the vertical track and the horizontal track. If a track gets bent, its brackets loosen, or a roller wears out, the roller can slip out and the door loses its guide.
A car or bin hitting the door is a common cause. So are a broken cable or spring that lets one side drop, and worn rollers that bind instead of rolling.
What to do right now
Do
Unplug the opener so it can’t pull the door further out.
Keep people and cars away from the door.
Take a photo of where the door stopped. It helps us plan the fix.
Don't
Don’t hammer the track or force the rollers back in with the door under tension.
Don’t lift or pull the door to straighten it.
Don’t pull the emergency release while the door is out of the track.
How we fix it
This is garage door track repair. An off-track door usually needs more than the track, and our records show what.
What the work involved
- New track19 of 55 jobs
- Rollers17 of 55 jobs
- Springs17 of 55 jobs
- Track straightened or adjusted14 of 55 jobs
- Cables12 of 55 jobs
- Sections or panels11 of 55 jobs
- Track repair jobs since 2017
- 56
- Busiest season
- Spring
Recent jobs like this
Jan 2026
West metroFound
The door fell off its track at night and the homeowner needed help that evening.
Fixed
Repaired the door and the cable, balanced it and put it back on track.
Oct 2024
LakewoodFound
The door was off its tracks with the cables off, and the top section was sagging.
Fixed
Straightened the tracks, put the cables back on, adjusted the springs and reinforced the top section.
Jun 2023
Boulder CountyFound
A bent track left the door stuck in the open position.
Fixed
Replaced the track, rehung and balanced the door, and lubricated it.
Jun 2022
Northern ColoradoFound
The top section had come off the track.
Fixed
Repaired the top section, serviced the door and ran a safety inspection.
Repair or replace?
Most off-track doors are repairs. If a section is cracked or folded from the impact, panel replacement or a new door may be the better fix. We’ll show you the damage first.
Related questions
Why is my garage door off track?
A garage door goes off track from a broken cable, worn rollers, an obstruction, or a car bump. Here are the causes, the risks, and repair costs.
Read full answerHow do I realign a garage door track?
Loosen the track brackets, tap the track gently to move it into position, and retighten.
Read full answerWhen should garage door tracks be replaced?
Replace garage door tracks when they are visibly bent, cracked, have deep rust pitting, or cannot be straightened without leaving a weak spot.
Read full answerDoes heat expansion cause garage door tracks to warp and the door to jam?
Yes.
Read full answerRelated services
Parts mentioned
Get your door back on track
Book same-day service or call us. Available 24/7.